Tenant Services in Redding, Ca

Here you can explore vacancies, learn how to apply, pay rent online, view pet policy, and more. Need assistance? Contact us →

FOR TENANTS

Rental Properties in Shasta County

Apply today to secure your future rental. Our dedicated team is here to help you find your perfect home, as availability changes frequently. Contact us for the latest updates and let us assist you in finding the ideal property to meet your housing needs. Your comfort and satisfaction are our top priorities. Your next home is just a click away!

How to Apply

Before you begin, please review our applicant requirements.

Step One

Complete the online application or download the application form. Please allow up to 2 business days for processing. Cosigners are not accepted.

Step Two

Please ensure that each adult applicant submits the necessary application fee of $40 promptly to expedite the processing of their application.

Step Three

Provide the required documents for your application, including ID, proof of income, details about pets, rental background, and any past criminal records.

Rental Requirements

  • Credit Score: Minimum Vantage Score 3.0 of 650 is required. If you need to find out your score, free resources are available on websites such as Credit Karma.

  • Income: Your net monthly income must be at least 2.5 times the rent amount, or your gross monthly income must be at least 3 times the rent amount.

  • Rental History: Minimum of two years of positive rental history with a landlord who is not a friend or family member, OR…

  • Ownership History: Two years of homeownership.

Screening Criteria

All completed applications will be reviewed according to the landlord’s disclosed screening criteria, in the order they are received. The first applicant who meets the established screening criteria will be approved for tenancy. Applicants are not charged an application fee unless their application is actually considered. If a screening fee is collected in error, the landlord or agent will not be in violation of this law as long as a refund is issued within seven days to any applicant whose application is not considered. As an alternative to a refund, the landlord may offer to apply the fee to another available rental unit. However, if an applicant is denied due to not meeting the disclosed criteria, the landlord is not required to refund the application fee.

TENANT PORTAL

Pay Rent Online

Paying rent has never been easier with our AppFolio program. Access the Tenant Portal to pay rent, submit maintenance requests, and manage your account effortlessly.

  • Mobile App: Download the Online Portal by AppFolio app from the Apple App Store or Google Play for rent payments and more.

  • Web Browser: Pay online using eCheck, debit, or credit card through your web browser.

WE LOVE PETS

Our Pet Policy

We love pets and welcome them in select rental units upon approval. All pets must be approved through our PetScreening program. At move-in, you'll need to sign an Animal Terms and Conditions agreement and provide a photo of your furry friend. Service and companion animals require appropriate documentation that will be verified through PetScreening.com. Some breeds may be restricted. Approval from the owner is required for all pets.

Move Out Checklist

Please perform the following cleaning tasks before turning in your keys:

  • Remove all personal property and trash from the premises.

  • Kitchen cabinets: Remove loose shelf paper and any contact paper. Wipe cupboards and drawers inside and out.

  • Clean the oven, broiler, burners, drip pans, and all accessible areas.

  • Clean the hood and fan above the stove.

  • Clean and defrost the refrigerator, and clean behind it.

  • Clean the kitchen and bathroom floors.

  • Wash all marks on walls. Remove nails and tacks, but do not patch holes.

  • Vacuum all carpets. We will professionally clean them and deduct the cost from your security deposit. If you prefer to have them cleaned before returning the keys, provide a copy of your paid invoice from a professional truck-mounted carpet cleaner.

  • Clean the bathroom vanity, counters, medicine cabinet, mirror, tub, shower doors, toilet, walls, floor, and cabinets.

  • Wash all windows inside and outside if accessible. Clean screens and tracks.

  • Leave the garbage area clean.

  • Sweep out the garage, carport, shed, or storage locker. Remove all personal property.

  • Wipe clean all blinds.

  • Vacuum and wipe wall heaters and ceiling fan blades.

  • Wash all light fixtures.

  • Ensure there are working light bulbs in every socket, including porch lights.

  • Clean outside areas: yard, deck, patio, driveway, and sides of the house. Ensure the grass is mowed and weeds are removed (unless there is a landscaper caring for the house).

  • Change the filter in the air conditioning intake and clean the intake grill.

  • Return the yard to its original condition when you moved in (mowed and weeded).

Resident FAQ

  • We require an application fee of $40 per individual over the age of 18, which is non-refundable. Multiple applications may be accepted for available properties, and the best-qualified applicant will be selected.

  • We prefer a minimum credit score of 650. Scores below that will be considered on a case-by-case basis. We use Experian's Vantage Score 3.0, not FICO scores.

  • Yes, we conduct a criminal background check for all applicants.

  • Applicants must have a combined net income of at least 2.5 to 3 times the rent amount.

  • We require 2 years of verifiable rental history, not from a friend or family member.

  • Pets may be considered on some properties. Each applicant must fill out a profile on our PetScreening website. Some dog breeds considered vicious are not allowed. Approval from the owner is required for all pets.

    • ID (Driver's License, Passport, Military ID)

    • Most recent two pay stubs (or offer letter/contact information for a new employer)

    • Most recent Schedule C from taxes if self-employed

    • Photo of your pet (if applicable)

  • Once approved, you'll need to pay a partial or full security deposit. The lease agreement will be sent via email for signatures. You must schedule all utilities in your name by the move-in date and obtain renter's insurance naming Country Properties Inc as an additional insured.

  • We will verify that utilities are transferred to your name and get a copy of your renter's insurance policy. The remaining balance, including the security deposit and first month's rent, will be due. You will then receive the keys to your rental.

  • For quickest response, use your tenant portal to request maintenance. Uploading a picture can help describe the situation more accurately.

  • Review your lease for move-out procedures. Give notice via your tenant portal or a written statement by all lessees. You can request a pre-move-out inspection up to two weeks before your move-out date.

  • Once you vacate, the rental should be in the same condition as when you moved in, allowing for normal wear and tear. Our staff will conduct a final inspection. Security deposits will be reconciled within 21 days, and funds with full accounting will be mailed to your provided forwarding address.